Privacy policy

Last updated: October 25, 2026

Privacy Policy

Last Updated: October 25, 2026

At ANI GIFTZ, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our online store, place an order, or contact us.

By using our website, you acknowledge that your personal information will be handled as described in this Privacy Policy and in accordance with applicable laws.

1. Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Personal Information: Your name, email address, phone number, billing address, and shipping address.
  • Order Information: Products purchased, order details, transaction status, and delivery information.
  • Customization Information: Photos, names, dates, messages, and other details you provide to personalize your gifts.
  • Communication Information: Messages and information you share with us through email, WhatsApp, or other customer support channels.
  • Technical Information: Information such as your IP address, browser type, device information, and website usage data, where collected through our website or service providers.

Payment information may be processed securely by the payment providers available at checkout. We do not intentionally store complete payment card details on our own systems.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Personalize products according to your submitted photos, names, and other instructions.
  • Arrange shipping and delivery.
  • Contact you regarding your order, customization, or delivery.
  • Provide customer support and respond to inquiries.
  • Process eligible returns, replacements, and refunds.
  • Improve our website, products, and customer experience.
  • Prevent fraud, protect our business, and comply with applicable legal obligations.
  • Send promotional messages where permitted by law and, where required, with your consent.

3. Photos and Personalized Gift Information

ANI GIFTZ offers customized gifts that may require customers to share personal photographs, names, dates, or other details.

We use these materials only as reasonably necessary to prepare your requested product, coordinate its production, fulfill your order, and provide customer support.

Where necessary, we may share relevant customization details with our printing or manufacturing suppliers to produce your order.

We do not use your personal photos in public advertisements, social media posts, or promotional materials without obtaining appropriate permission.

Please submit only photos and personal information that you are authorized to share.

4. Sharing Your Information

We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Shopify: To operate our online store and manage orders.
  • Payment Providers: To process payments and related transactions.
  • Courier and Delivery Partners: To deliver your orders.
  • Printing and Manufacturing Suppliers: To prepare your customized products.
  • Customer Support Services: To respond to your inquiries and manage order-related communication.
  • Legal and Regulatory Authorities: Where disclosure is required by applicable law or necessary to protect legal rights.

We share only the information reasonably necessary for the relevant purpose, subject to applicable law and appropriate safeguards.

We do not sell your personal information to third parties for their own marketing purposes.

5. WhatsApp and Customer Communication

Customers may contact ANI GIFTZ through WhatsApp for customization instructions, order updates, or customer support.

If you share photos, videos, order details, or other information through WhatsApp, that information may also be processed by WhatsApp in accordance with its own privacy terms.

Please avoid sharing unnecessary sensitive personal information through messaging services.

6. Cookies and Website Technologies

Our website and service providers may use cookies and similar technologies to:

  • Keep the shopping cart functioning.
  • Remember preferences.
  • Understand website traffic and performance.
  • Improve website functionality and customer experience.
  • Support advertising and marketing activities where enabled and permitted.

You can manage cookies through your browser settings. Disabling certain cookies may affect some store features.

Where required by applicable law, we will seek consent before using non-essential cookies or similar tracking technologies.

7. Data Storage and Security

We take reasonable steps to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

Your information may be stored or processed by Shopify and other service providers that help us operate our business. Depending on the services used, your information may be processed in locations outside your state or country, subject to applicable legal requirements.

No online system or electronic transmission can be guaranteed to be completely secure. We therefore encourage customers to share information only through appropriate channels.

8. Retention of Personal Information and Photos

We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer support, maintain business and tax records, resolve disputes, and meet legal obligations.

Customer photos and customization files are retained only as reasonably necessary for production, order fulfillment, support, and legitimate recordkeeping purposes. Where practical, we will securely delete or dispose of customization files when they are no longer required, subject to applicable retention requirements.

If you would like to request the deletion of your personal information or customization files, please contact us. Some information may need to be retained where required or permitted by law.

9. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate personal information.
  • Request deletion of personal information, subject to legal and legitimate retention requirements.
  • Withdraw consent where processing is based on consent.
  • Raise a concern about how your personal information is handled.

To submit a privacy request, contact us using the details provided in the Contact section below. We may need to verify your identity before processing certain requests.

10. Children's Privacy

Our store is intended for people who can legally make purchases under applicable law. We do not knowingly collect children's personal information in violation of applicable legal requirements.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

11. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, delivery services, social media platforms, and other external websites.

These third parties have their own privacy practices and policies. We encourage you to review their privacy information before providing personal information directly to them.

ANI GIFTZ is not responsible for the independent privacy practices of third-party websites or services, subject to applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us:

Business Name: ANI GIFTZ

Email: anigiftz.in@gmail.com

WhatsApp: 63804 55880

Please include sufficient information for us to understand and respond to your request.

Thank you for trusting ANI GIFTZ with your personal information and personalized gifting needs.