Shipping policy

Last updated: October 25, 2026

Shipping Policy

Last Updated: October 25, 2026

At ANI GIFTZ, we create personalized gifts with care to make your special moments memorable. Our order processing and shipping timelines may vary depending on the customization requirements and the time taken to approve your design.

1. Order Confirmation & Customer Contact

After an order is placed, the ANI GIFTZ team may contact the customer through WhatsApp, phone, or email to collect the required photos, names, text, and other personalization details.

Customers are requested to provide all necessary information promptly to avoid delays in order processing.

2. Customization & Design Approval

For products that require a customized design, our team will prepare the design using the details and images provided by the customer.

The design will then be shared with the customer for review and approval.

  • Production and dispatch for design-based orders will proceed after the customer approves the final design.
  • If changes are requested, additional time may be required to revise and reshare the design.
  • The time taken to receive customer details, prepare the design, make revisions, and obtain final approval is not included in the estimated shipping and delivery timeframe.
  • Delays in providing information or approving the design may delay the dispatch date.

For products that do not require a separate design preview, we will proceed with order processing and dispatch once the required details are received and verified.

3. Shipping & Estimated Delivery Time

Once the order is ready and dispatched, the estimated delivery time is generally 8–10 business days from the dispatch date, depending on the delivery location and courier service.

Please note:

  • The estimated delivery timeframe begins only after the order has been processed, any required design has been approved, and the product has been dispatched.
  • Customization, design preparation, revisions, and approval time are additional and are not included in the 8–10 business days.
  • Actual delivery times may vary due to courier operations, remote locations, public holidays, weather conditions, or other unforeseen circumstances.
  • Delivery dates are estimates and cannot be guaranteed.

4. Orders for Special Occasions

If you are ordering a personalized gift for a birthday, anniversary, wedding, or another special occasion, we recommend placing your order well in advance.

Please allow sufficient extra time for sharing customization details, design preparation, approval, production, and delivery. We recommend ordering at least 2–3 weeks before your special occasion, especially when a design preview is required.

ANI GIFTZ will make reasonable efforts to process and dispatch orders promptly, but delivery by a specific event date cannot be guaranteed.

5. Shipping Address & Contact Information

Customers are responsible for providing a complete and accurate shipping address, PIN code, and contact number.

Incorrect or incomplete information may result in delivery delays or failed delivery attempts. Additional charges may apply if reshipping is required because of incorrect details supplied by the customer.

6. Order Tracking

Where tracking information is available, it will be shared with the customer after dispatch. Customers can use the tracking details to follow the shipment's progress.

7. Shipping Delays

Although we make every reasonable effort to dispatch orders promptly, delays may occur due to courier services, weather conditions, public holidays, high order volumes, remote delivery locations, or other circumstances beyond our control.

If your order is delayed, please contact us with your order number so our team can assist you.

8. Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrectly customized due to an error on our part, please contact us within 48 hours of delivery.

Please provide your order number, clear photos, and an unboxing video where available. We will review your concern in accordance with our Return, Refund & Replacement Policy and applicable consumer laws.

9. Contact Us

For shipping questions or order updates, please contact:

Store Name: ANI GIFTZ
Email: anigiftz.in@gmail.com
WhatsApp: +91 63804 55880

Thank you for choosing ANI GIFTZ. We appreciate your trust and look forward to making your special moments memorable.